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  #1  
Old 06-17-2009, 09:54 AM
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Default warranty

Author: Debby
Date: 1/29/2008 4:52 pm EDT
Hello,
We're looking at replacing the vinyl flooring in our kitchen/dining area. In our previous home we replaced kitchen carpet with Pergo which we liked very much and had a 30 year warranty.

We love the look and apparent easy installation of the Avaire. However, have some concerns about the 10 year warranty. Can you explain?
Thanks.
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Old 06-17-2009, 09:55 AM
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Default RE: warranty

Author: Joe Fuller
Date: 1/29/2008 6:14 pm EDT
On the Avaire website click on "the system" then click on warranty.That should answer all your question. Thank you
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Old 06-17-2009, 09:56 AM
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Default RE: warranty

Author: Journeyman
Date: 1/30/2008 2:19 pm EDT
Curious to know what other porcelain tile company offers a ten year warranty on their product. Isn't this unheard of?
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Old 06-17-2009, 09:56 AM
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Default RE: warranty

Author: Joe Fuller
Date: 1/30/2008 5:50 pm EDT
Traditional tile installations are not as easy for DYIers as the sales people would lead them to believe,so you end up with very poor installs do to lack of knowledge,Avaire is so EASY to install and get professional results we are very comfortable offering a 10 year warranty.Thank you
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Old 06-17-2009, 09:57 AM
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Default RE: warranty

Author: Journeyman
Date: 1/31/2008 12:10 am EDT
Typically no traditional ceramic tile carries a warranty beyond product that may be defective upon arrival, once installed the owner assumes all liability and successful claims are very rare for any reason. With traditional installations any warranty that may exist relates to the workmanship of the installer and a secondary promise from setting materials manufacturers IF their total system is used for the installation. A typical warranty of a traditional installation usually does not exceed ONE YEAR when in fact problems with traditional ceramic tile installations don't turn up for the first several years.
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Old 06-17-2009, 09:57 AM
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Default RE: warranty

Author: Joe Fuller
Date: 1/31/2008 5:45 pm EDT
Yes i agree,Journeyman what part of the country do you install in? Have you installed Avaire yet?
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Old 06-17-2009, 09:58 AM
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Default RE: warranty

Author: Journeyman
Date: 2/1/2008 0:23 am EDT
Heard some good things about Avaire but haven't really had a chance to install any yet, installations must be going to the DIY'ers.
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Old 06-17-2009, 09:59 AM
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Default RE: warranty

Author: Joe Fuller
Date: 2/1/2008 2:22 pm EDT
Ya the DIY'ers love it, its funny even thought they have never installed tile the traditional way and not knowing the difficulty and time comsuming prosess it can be they can still appreciate the ease and simplicity of the system.I look forward to hearing from you after you have installed Avaire.THANKS!
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